Maintenance Services Manager

 In Careers

Green Thumb Landscaping is currently seeking qualified individuals to fill the position of Maintenance Services Manager. This position will see you interacting with customers of Green Thumb Landscaping as well as maintenance crew and other members of the management team. The diverse nature of this role means you’ll be sharpening up on a multitude of skills on a daily basis.

Responsibilities- Staff Management

  • Understand, ensure and develop company standards to coordinate services and set expectations
  • Supervise all crews and services during maintenance and snow operations
  • Establish training protocols to manage and develop staff in order to create a safety and customer-oriented work culture
  • Research and suggest out-sourced training for staff i.e. Landscape Ontario courses
  • Schedule crew members and troubleshoot problems to ensure a competent division
  • Develop staff members and work with them individually to develop their skills and help them grow within the company
  • Take an active role in hiring, training, developing and inspiring the team
  • Meet with staff daily and also deliver weekly training segments

Responsibilities- Customers

  • Understand each customer’s contract and expectations and ensure that they are implemented and followed throughout the year
  • Liaise with our Client Care Team to solve problems and address customer concerns in a timely, courteous and professional manner
  • Communicate with customers and recommend improvements to their properties

Responsibilities- Overall- Management Team

  • Exhibit a passion for the industry and for our company, serving our customers and developing long-term loyal client relationships
  • Possess excellent communication skills with priorities for both customers and staff
  • Support Management with quality control, planning, decision making, quoting and relationship building
  • Continually seek opportunities to develop efficiencies which promote the financial success of our company
  • Ensure appropriate scheduling and routine maintenance of all trucks, trailers, and equipment being used in maintenance and snow operations


  • Proven sales success in a service industry
  • Substantial experience managing a team of multi-skilled individuals
  • Ability to plan ahead and organize schedules and material distribution
  • Ability to diagnose and make small mechanical repairs on the job as needed
  • Ability to motivate, supervise, and work efficiently with a team
  • Ability to communicate verbally and in writing
  • Reliable problem solving and resolution skills
  • A clean G driver’s licence verified with a recent Driver’s Abstract

Green Thumb Landscaping has been in business for the past 46 years and we have built our reputation on customer service and loyalty. You will help us continue to be successful by lending us your skills and experience!

Please complete the form below to apply!

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